Hemos escuchado acerca de la inteligencia emocional como aspecto importante para nuestro desarrollo personal; sin embargo, hoy queremos exponer por qué consideramos que es crucial a nivel empresarial.

El psicólogo Daniel Goleman definió la inteligencia emocional como “la capacidad de percibir y controlar los propios sentimientos y saber interpretar los de los demás”.  El control de las emociones ayuda a mejorar las habilidades sociales y emocionales dentro de los equipos de trabajo.

Las emociones como la frustración, por no alcanzar los objetivos a la velocidad de que se desea, o no sentir la motivación o reconocimiento por lograr algo que para en algún caso particular fue maratónico, puede traer implicaciones que desvían la unidad de los equipos de trabajo y motiva a que existan quiebres en la comunicación y por ende, en los resultados esperados.

Considere los siguientes aspectos en su estrategia:

Los líderes con alta inteligencia emocional encuentran maneras de respetar las emociones, ser auténticos y hacer responsables a los demás (y a sí mismos) frente a los objetivos.  Involucre a su área de recursos humanos para el desarrollo de la inteligencia emocional en sus colaboradores, recuerde que las organizaciones la construyen las personas y son el activo más valioso.

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